Frequently Asked Questions
Everything you need to know about your Draco Slides experience.
What makes Draco Slides different from standard footwear?
Draco Slides are engineered with high-density EVA compression technology, providing 4cm of cloud-like cushioning that molds to your feet for superior orthopedic support and pressure relief.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-10 business days depending on your location, and you will receive a tracking number as soon as your order ships.
What is your return policy?
We offer a 30-day satisfaction guarantee. If your slides don't fit perfectly or you aren't satisfied with the comfort, you can return them in original condition for a full refund or exchange.
Are Draco Slides waterproof?
Yes, our slides are 100% waterproof and slip-resistant. They are designed to be worn at the pool, in the shower, or outdoors, and can be easily cleaned with a damp cloth.
How do I choose the right size?
Our slides run true to size, but if you are between sizes or have wider feet, we recommend sizing up for the most comfortable fit. Please refer to our detailed Size Guide on the product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.